Customer Service & Contact
We’re Here to Help
At True Genetics Peptides, we believe in providing responsive, professional customer service throughout your ordering experience. Whether you have a question about an order, shipping, product availability, or general inquiries, our support team is available through multiple convenient communication channels.
Contact Us
Choose the communication method that works best for you.
For quick questions and convenient communication, contact our team through WhatsApp.
WhatsApp is ideal for customers who prefer messaging and want a convenient way to communicate with our support team.
WhatsApp: +1 (917) 655-5137
Text Messages
Prefer traditional messaging? You can also reach us by SMS/text message using the same number.
Send us a message with your question, order details, or inquiry, and our team will respond as soon as possible.
Text: +1 (917) 655-5137
Direct Phone Call
For customers who prefer speaking directly with a member of our team, you can call us using our dedicated phone line.
Direct Call: +1 (917) 655-5137
How We Can Help
Our customer service team can assist with general inquiries regarding:
- Order status and order-related questions
- Shipping and delivery information
- Tracking information
- Product availability
- General website inquiries
- Payment and ordering questions
- Shipping address concerns
- General customer support
For faster assistance, please have your order number available when contacting us about an existing order.
Why Contact True Genetics Peptides?
Responsive Support
We aim to provide clear and helpful responses to customer inquiries.
Multiple Contact Options
Choose between WhatsApp, SMS text messaging, or a direct phone call.
Professional Service
We value clear communication and strive to make every customer interaction straightforward and professional.
Order Assistance
Our team can help guide you through general questions related to your order and shipping experience.
Contact Us Today
Have a question? We’re just a message or phone call away.
WhatsApp: +1 (917) 655-5137
SMS/Text: +1 (917) 655-5137
Direct Call: +1 (917) 655-5137
True Genetics Peptides
Professional Service • Responsive Support • Reliable Communication
Research-Use Notice
Products offered by True Genetics Peptides are intended for research purposes only, where applicable, and are not intended for human or veterinary use. Customers are responsible for complying with all applicable laws and regulations concerning the purchase, possession, importation, and use of products in their jurisdiction.